Jira File Upload Widget for External Users

Bypass Jira's 10MB default (configurable up to 2GB) limit.

Files go directly to your cloud storage | Unlimited Sizes | Zero Retention

The Problem

Your Current File Transfer Workflow

For Jira users, file transfer shouldn't be this hard

Jira has file size limits (typically 10MB, configurable up to 2GB)

External users can't easily upload to Jira tickets

Large logs, screenshots, or media files can't be attached

Files consume Jira database storage

The Solution

How BeamUp Helps Jira Users

BeamUp provides a clean upload portal that sends files directly to your cloud storage. Here's why {page.tool.name} users choose BeamUp:

Unlimited file sizes for bug reports

External users can upload without Jira accounts

Files go to your S3, not Jira database

Perfect for large logs and crash reports

The Use Case

How to Use BeamUp with Jira

For Jira users, file transfer shouldn't be this hard

Bug reports with large log files

Collect files of any size directly in your Jira workspace.

Support tickets with screenshots or screen recordings

Collect files of any size directly in your Jira workspace.

External partner file submissions

Collect files of any size directly in your Jira workspace.

Beta testing feedback with attachments

Collect files of any size directly in your Jira workspace.

The Setup

Get Started with BeamUp

For Jira users, file transfer shouldn't be this hard

01

Create a BeamUp portal for bug reports

Set up a portal specifically for your support or engineering team.

2 minutes
02

Add to Jira ticket templates

Include the upload link in bug report and support ticket templates.

5 minutes
03

Configure notifications

Set up BeamUp webhooks to post to Jira when files arrive.

10 minutes
The Comparison

Workflow Comparison

For Jira users, file transfer shouldn't be this hard

Without BeamUp

The download-re-upload dance wastes hours every week

Sender hits 10MB default (configurable up to 2GB) limit

Must compress or split files

Files stored in Jira's infrastructure

Workflow interrupted

With BeamUp

The download-re-upload dance wastes hours every week

Create upload portal (2 minutes)

Embed in Jira

Files upload directly to your cloud

Done - no size limits

Frequently Asked Questions

Do reporters need Jira accounts?

No. Anyone with your BeamUp upload link can send files, making it perfect for external bug reports and beta testers.

Can files be linked to Jira tickets automatically?

Yes, using BeamUp webhooks, you can automatically create comments or update Jira tickets when files are uploaded.

Ready to Transform Your File Transfer?

Client uploads go directly to your cloud storage

Clean Interface | Unlimited Sizes | Zero Retention

Start Free - 5 Client Uploads on Us

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